Submittee Pty. Ltd. ABN 86 080 799 720, is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and which rights and options you have in this respect. We collect, use, disclose and hold personal information in accordance with the Australian Privacy Principles and Part IIIC of the Privacy Act 1988.

What personal information do we collect?

The personal information we collect may include contact information, such as your name, residential address, telephone number, mobile phone number, and email address;

We outsource payment collection arrangements to third-party suppliers, who may collect payment information (including credit/debit card numbers and security code numbers) under the terms of their own privacy policy. We do not collect that information.

We take appropriate technical and organisational measures to keep your personal information confidential. 

How do we collect your personal information?

We may collect personal information about you when you or an organisation (usually a business or community group / organisation) seek to use our online services

In many circumstances, particularly in background checking or for HR platform services, we collect personal information about you from a third-party source. For example, we may collect personal information from your employer organisation, other organisations with whom you have dealings, government agencies, a credit reporting agency, an information or service provider, or from publicly available records.

Are you required to provide personal information?

As a general principle, you will provide us with your personal information entirely voluntarily; however, there may potentially be detrimental effects for you in the event you choose not to consent or to provide some data. For example, there are circumstances in which we provide our services without certain categories of personal information.

For what purposes will we use or disclose your personal data?

We may use your personal information for the following general purposes:

• to analyse and improve our services and communications to you;

• protecting the security of and managing access to our premises, IT and communication systems;

• for insurance purposes;

• for monitoring and assessing compliance with our policies and standards;

• or any purpose related and/or ancillary to any of the above or any other purpose for which your personal information was provided to us.

With whom will we share your personal data?

We will only disclose your personal information as described in this Privacy Policy. We may also use aggregated personal information and statistics for monitoring website usage to help us develop our website and our services.

Your rights

Subject to certain legal conditions, you have the right to request a copy of the personal information about you which we hold. You may also make a complaint if you have a concern about our handling of your personal information. If you wish to do so please send an email to submittee@support.com.au.  

We will consider any requests or complaints which we receive and provide you with a response in a timely manner. If you are not satisfied with our response, you may take your complaint to a relevant privacy regulator. The contact details for the relevant bodies are set out below:

• Australian Financial Complaints Authority (AFCA)

  • GPO Box 3

  • Melbourne VIC 3001

  • p: 1800 931 678

  • http://www.afca.org.au

• Office of the Australian Information Commissioner (OAIC)

  • GPO Box 5218

  • Sydney NSW 2001

  • p: 1300 363 992

  • http://www.oaic.gov.au

• Information and Privacy Commission (NSW)

  • GPO Box 7011 

  • Sydney NSW 2001

  • 1800 472 679

  • https://www.ipc.nsw.gov.au/ 

• Office of the Victorian Information Commissioner (VIC)

  • PO Box 24274

  • Melbourne VIC 3001

  • +61 3 8684 7565

  • https://ovic.vic.gov.au/

• Office of the Information Commissioner Queensland (QLD)

  • PO Box 10143

  • Brisbane QLD 4000

  • (07) 3234 7373 or 1800 642 753

  • https://www.oic.qld.gov.au/

• Ombudsman Tasmania (TAS)

  • GPO Box 960

  • Hobart TAS 7001

  • 1800 001 170

  • https://www.ombudsman.tas.gov.au/personal-information-protection

• Attorneys General Department (SA)

  • GPO Box 464

  • Adelaide SA 5001

  • (08) 8207 1555

  • https://www.agd.sa.gov.au/legal-rights/privacy-rights

  • https://www.sa.gov.au/topics/rights-and-law/personal-information/privacy-of-your-personal-information 

• Information Commissioner Northern Territory (NT)

  • GPO Box 1344

  • Darwin NT 0801

  • 1800 005 610

  • https://infocomm.nt.gov.au/

• Officer of the Information Commissioner (WA)

  • Albert Facey House

  • 469 Wellington Street

  • Perth WA 6000

  • (08) 6551-7888

  • info@oic.wa.gov.au

• ACT Information Privacy Commissioner (ACT)

  • GPO Box 5288

  • Sydney NSW 2001

  • 1300 363 992

  • https://www.oaic.gov.au/about-the-OAIC/contact-us

Updates to this Privacy Policy

This Privacy Policy was previously updated in May 2023. We reserve the right to update and change this Privacy Policy from time to time to reflect any changes to the way in which we process your personal information or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website.

How to get in touch with us

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments, please send an email to the Equifax address mentioned above under “Your rights” or send a letter to our Privacy Officer at:

• Equifax Privacy Officer

• Locked Bag 965

• North Sydney, NSW 2059